Frequent Asked Questions  

• Why seats are sometime sold out for my desired fare and dates?
• How do I find the best fare and make reservation?
• How can I contact Lecture & Tour International?
• How do I purchase the tickets for my confirmed reservation?
• What are the payment methods I can choose?
• How long can my reservation are held?
• What is the change penalty and refund policy?
• How can I change or refund my tickets?
• Do I need to reconfirm flights before departure?
• What is the current baggage allowance?

Questions and Answers

• Why seats are sometime sold out for my desired fare and dates?

Because our fares are deep discounted fares, the seat availabilities change rapidly. When it is very difficult to get your desired fare and date, our agents work hard to bring the best available fit for you. With the largest coverage of airlines' discount airfares, we usually can find the best alternatives for you.
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• How do I find the best fare and make reservation?

It is to simply visit our website specials for the lowest fare. Or send email for fare quote，Our professionals will contact you back quickly. You can send email or call us for reservation.
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• How can I contact Lecture & Tour International?

You can contact us by sending e-mail or make a phone call, and then we will contact you by email or telephone, usually within 1 business day. You may ask any questions or special requests when sending your fare quote. If you are in emergency situation, you still can reach our customer service at 617-388-4609 for help.
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• How do I purchase the tickets for my confirmed reservation?

After you receive your confirmed reservation by email, please verify the details of your itinerary. Then call us or faxes Credit Card Charge Authorization Form to us for purchasing tickets, we will issue your tickets and send them to you soon. To verify your reservation status, please click the web link in your email.
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• What are the payment methods I can choose?

Most airlines take major credit cards: Visa, MasterCard and American Express. US carriers also accept Discover. For those tickets, we will email you a credit card charge authorization form to be signed and faxed back. In the case that the airline or the ticket type requires non-credit card payment, you will be asked to send us a cashier's check or money order or personal check.
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• How long can my reservation are held?

It depends on the airlines and fare types, some requires same day ticketing, and some allows 3-day hold. The trend is that the lower the fare is, the shorter the holding time is. 14-day hold is fading out. If your departure date is within a week, the airlines may require same-day ticketing. Fares are not guaranteed until ticketed since airlines require us to use the fares at ticketing time. For your benefit, we advise you to purchase your tickets as soon as possible, on the day of booking or within next day if possible.
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• What is the change penalty and refund policy?

Most of our discount tickets have severe penalty imposed by airlines for cancellation or change of outbound departure date. The penalty amount varies with airlines and fare types. Usually, the penalty is in the $200 to $300 range. Sometimes airlines restrict sale fares to be non-refundable.
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• How can I change or refund my tickets?

For most tickets, you have to contact travel agency who sold tickets to you for change or refund tickets before your travel but penalty and service fee will apply vary $200 to $300. We only can accept check for ticket change or refund. Once refund is approved by airline, the amount you paid by credit card will automatically return back to your account.
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• Do I need to reconfirm flights before departure?

Yes, for most airlines. You need to call the airlines prior to 72 hours before your departure date to reconfirm your flights. You need to do so before your return trip as well. We will provide you the airline phone numbers on your itinerary. It is always recommended to call the airlines to double check their final schedules for any changes the airlines may have made after you purchased the ticket.
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• What is the current baggage allowance?

For most airlines, the maximum free baggage for international travel is two pieces per ticketed customer and each piece is not to exceed 50 pounds/23kg... Size of checked luggage should not exceed 60 linear inches (length, width and height). Size of a carry-on bag should not exceed 45 linear inches (length plus width plus height). Fees for baggage more than 50 pounds/23kg or exceeding the maximum linear dimensions vary by destination. Contact airline or travel agency prior to your trip for details.
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